After having our starter motor cark it in Bathurst – which also meant missing out on burning some rubber at Mt Panorama! – we’re back on the road again… minus the starter motor. Marty, my managing director at Beechworth Bakery, is busy finding me a replacement starter motor, transport for it to Goondiwindi as well […]
Archive | Inspiration for Business & Life
Prices slashed!
Due to changing technology I’m clearing my DVD inventory and have therefore decided to drastically reduce the prices on all my products. It’s a carnival of savings, I can tell you! If you’ve ever wanted to take your business (or your life) to the next level and make it more successful, here’s your chance. Get […]
Fostering entrepreneurship in regional economies
As you would know, this is a topic close to my heart! So imagine my delight when my good friend Peter Kenyon put together a Q&A session with five famous and high achieving rural entrepreneurs (his words and mine; and, yes, I’m one of them :)) to discuss entrepreneurialism and its role in rebuilding the economic and […]
Is your customer service up to scratch?
I often get asked the question: How do I know what needs improving in regards to my customer service. And how to go about it. There are many, many tactics for improving customer service. But I recommend using professional mystery shoppers. They’ve helped us greatly over the years. It’s best to set clear parameters for […]
Talking of opportunities…
One of my favourite speaking opportunities is talking to high school students and hopefully (!) helping them make the most of their final years at school. I consider myself fortunate to have been invited to do quite a few of them over the years in Secondary Colleges around my area, and I’m really looking forward […]