After having our starter motor cark it in Bathurst – which also meant missing out on burning some rubber at Mt Panorama! – we’re back on the road again… minus the starter motor. Marty, my managing director at Beechworth Bakery, is busy finding me a replacement starter motor, transport for it to Goondiwindi as well […]
Just a quick heads-up that I’m going to be interviewed by Peter Switzer on his Sky business channel on Monday, 13 March 2017, 7:45pm. but in case you miss it, it is going to be recorded. So once it’s been uploaded, I’ll post a link to it here. Peter is an incredibly smart guy, very […]
Due to changing technology I’m clearing my DVD inventory and have therefore decided to drastically reduce the prices on all my products. It’s a carnival of savings, I can tell you! If you’ve ever wanted to take your business (or your life) to the next level and make it more successful, here’s your chance. Get […]
Life wasn’t meant to be a pain, it was meant to be a celebration. Celebrating Easter, or your birthday or any other special occasion also gives you the opportunity to say, “Thank you.” We have these little windows of opportunity: grab them! For when the window closes, it’s gone. Some business people say to me: […]
One question I often get asked is what to look for when hiring staff. What are the tell-tale signs of good customer service skills? When we’re looking for customer service people at Beechworth Bakery, we start by talking to them about casual things like the weather, sports, and current events. Get them relaxed. Make them feel […]
